LUME support

Contact support

Write to contato@applume.site. To speed things up, include the app version (in Settings), your iPhone model, the iOS version and what happened, step by step.

Never send passwords or sensitive data by e-mail. We never ask for them.

Account and data

Under Settings › Privacy and data › My data you can export a file with your data and delete your account.

What is processed, where it lives and for how long is described in the privacy policy.

Device permissions

Notifications are used only for the daily reminder, scheduled on the device. Photos, add-only, are used only to save the image you made to share.

Both are optional: denying one only turns off the feature that needs it. You can change them at any time in iOS Settings.

Privacy

Requests about personal data (access, correction, deletion, portability, withdrawal of consent) go to the Data Protection Officer channel named in the privacy policy.